About RawGear
Based out of Southern California,
RawGear is the people's brand. RawGear is not just a fitness brand, we are a company that wants you as individuals to be "fit" in every aspect of life. We make products of the latest trends and with exceptional quality #letsgetbettertogether
No Mass Production.
We take pride in each and every product we make. From the start to finish, each product is designed with our customers and incredible quality in mind. We take a much different approach to our products than others. Our goal is not to make products in large quantities, but rather make unique and special products that our customers can wear with pride.
Returns and Exchanges
We want our customers to be happy with their purchase. We do accept returns and exchanges on all their orders as long as the item is in its original and sell-able condition. We accept exchanges up to 30 days after purchasing the item. All seasonal items will have a 30% restocking fee if returned. We only accept items in their original, new condition. Unfortunately, we do not accept returns on any form of hats due to hygienic reasons. Returns on other products are accepted. Please email us at support@rawgear.com if you need further assistance with your returns and exchanges. All returns and exchanges should be mailed back to:
RAWGEAR
2930 S FAIRVIEW ST
Santa Ana California, United States, 92704
Note: For all returns, the customer is responsible for the shipping cost in order to send the product back to us. Also the shipping amount paid is not refunded when an item is returned.
International Orders
RawGear has no control over custom fees and they vary from country to country. Customers are responsible for paying all custom fees.
Shipping and Handling
RawGear takes pride in their shipping speed. 90% of all orders are shipped out within 1-2 business days! We do not ship orders over the weekend. Any orders placed on the weekends or the holidays will be shipped on the following business day.
The cut-off time for same day shipping for Second Day and Overnight Orders is 8am PST. Any orders placed after that time, will most likely be shipping the following business day.
Est. 2015