Returns and Exchange
All returns and exchanges should be mailed back to:
RawGear
10115 Canoga Ave Unit D
Chatsworth, CA 91311
Please include an exchange/return instruction message inside the package with below mentioned details:
Order number- Is it a Return or Exchange?- Item you want in exchange-
International Orders
We have no control over customs fees and they vary from country to country. Customers are responsible for paying all customs fees.
Shipping and Handling Times
95% of all orders are shipped out within 1-2 weeks. Priority Orders are always shipped before the standard orders. We do not ship orders over the weekend. Any orders placed on the weekends or the holidays will be shipped on the following business day.
The cut-off time for same day shipping for Second Day and Overnight Orders is 10am PST. Any orders placed after that time will most likely be shipping the following business day.